Online Business Management

An Online Business Manager plays a critical role in helping businesses run efficiently, grow strategically, and achieve their goals. By managing day-to-day operations, team dynamics, and strategic initiatives, an OBM allows business owners to focus on their core strengths and vision for the business.

Our Online Business Manager services require a minimum commitment of 20 hours per month at a rate of $30 per hour. This package also includes a complimentary weekly 15-minute meeting to address and plan your weekly business objectives. A virtual consultation and contract are required before services can be rendered.

Services provided by our Online Business Manager (OBM):

1. Project Management:

• Planning and Execution: Develops project plans, sets timelines, and ensures that tasks are completed on schedule.
• Coordination: Coordinates with team members and stakeholders to ensure everyone is aligned and understands their roles and responsibilities.
• Monitoring Progress: Tracks project progress, identifies potential issues, and implements solutions to keep the project on track.

2. Team Management:

• Recruitment and Onboarding: Assists in hiring and onboarding new team members.
• Training and Development: Provides training and development opportunities to ensure team members have the necessary skills and knowledge.
• Performance Management: Monitors team performance, provides feedback, and addresses any performance issues.

3. Operations Management:

• Process Improvement: Evaluates and improves business processes to increase efficiency and productivity.
• Systems Management: Manages and optimizes the tools and systems used by the business, such as CRM software, project management tools, and communication platforms.
• Documentation: Ensures that all processes are well-documented and that documentation is kept up-to-date.

4. Marketing and Sales Support:

• Strategy Development: Collaborates with the marketing team to develop and implement marketing strategies.
• Campaign Management: Oversees the execution of marketing campaigns and tracks their performance.
• Sales Processes: Supports the sales team by managing sales funnels, tracking leads, and ensuring follow-ups.

5. Financial Oversight:

• Budget Management: Assists in creating and managing the business budget.
• Financial Tracking: Monitors financial performance, tracks expenses, and ensures financial goals are met.
• Reporting: Provides regular financial reports and analysis to business owners.

6. Client and Customer Relations:

• Communication: Acts as a point of contact for clients and customers, addressing inquiries and resolving issues.
• Relationship Management: Builds and maintains strong relationships with clients and customers to ensure satisfaction and loyalty.

7. Strategic Planning:

• Goal Setting: Works with business owners to set strategic goals and objectives.
• Action Plans: Develops action plans to achieve business goals and monitors progress.
• Adaptability: Adjusts strategies and plans based on changing business needs and market conditions.

Key Characteristics of an Effective OBM:

• Organized: Highly organized with strong attention to detail.
• Proactive: Takes initiative and anticipates the needs of the business.
• Communicative: Excellent communication skills, both written and verbal.
• Leadership: Strong leadership and team management skills.
• Tech-Savvy: Comfortable with technology and able to quickly learn new tools and systems.
• Analytical: Able to analyze data and make informed decisions.
• Problem-Solver: Effective at troubleshooting issues and finding solutions.